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Samsung is yet reeling from the recent cancellation of the Milky way Notation 7, following a second think due to a high risk of battery fires. As the company tries to pick upwards the pieces and regain consumer trust, it is nevertheless unable to identify the root cause of the bombardment fires. A new report from The Wall Street Journal reveals Samsung used an internal lab to test the battery in the Note 7. That sets information technology apart from all other smartphone makers, which utilise contained third-party labs for such testing.

Samsung released the Note 7 scarcely two months ago, and within a few weeks it had go credible the phone was bursting into flames at a higher rate than any other device. The company began an investigation and adamant batteries produced by a Samsung subsidiary were the cause. It initiated a fast recall to get the devices swapped out for new, non-explosive units. However, the replacement units seemed to exist blowing upwardly at the aforementioned unacceptable rate.

At that indicate, Samsung had picayune recourse but to kill the phone permanently and accept returns and exchanges. The company has been trying to figure out the cause of the fires without success ever since. Information technology has reportedly been unable to fifty-fifty get a telephone to catch fire under laboratory conditions.

There'southward no guarantee that Samsung'southward employ of an internal testing lab has anything to do with the Note 7 defect, simply it is very unusual. In order to sell a telephone in the US, OEMs must have the battery tested at one of the 28 labs certified by the CTIA mobile trade grouping, ensuring compliance with standards set by the IEEE. Samsung managed to get CTIA'southward okay to use its own testing lab to certify the Note seven's bombardment, which may have contributed to the problems with the telephone, as well as the confusion around how to ready it.

note7

Manufacture watchers suspect that Samsung was pushing hard to become the Note 7 out in advance of the iPhone 7 launch. It'southward possible its internal testing was hurried along for business reasons—something that would not have been possible with exterior testing.

Samsung is currently stuck with a multi-billion dollar bungle and no skilful answers yet. If information technology'southward going to convince consumers to buy a Galaxy S8, it needs to come up upwardly with a full caption for the Note vii'south problems. Considering how long it takes to pattern phones, the timing of the Galaxy S8 could be impacted by the Notation 7 fiasco.

Header prototype via iFixit.